Grievance Officer

Last updated 2026-10-26

Draft pending legal review. Text in [square brackets] is still to be filled in.

If you have a complaint about StudyCast, your data, content on the service or a copyright issue, contact our Grievance Officer.

Contact

  • Name: [GRIEVANCE OFFICER NAME]
  • Email: [GRIEVANCE EMAIL]
  • Organisation: [LEGAL ENTITY NAME], [REGISTERED OFFICE ADDRESS]

What to expect

  • We acknowledge your complaint within 24 hours.
  • We aim to resolve it within 15 days.
  • If you are not satisfied, you can appeal to the Grievance Appellate Committee within 30 days of our decision.

What to include

Your name and the email on your account, what happened, the lesson or share link involved, and what outcome you want. For data requests such as access, correction or erasure, write to [DATA PROTECTION CONTACT EMAIL] as described in the Privacy Policy. For copyright, see the copyright policy.